Shipping times will vary based on the time of the year, delays with Australia Post and your location. Below are our shipping times and days, associated with our business. A tracking number will be sent via email, once your order has been shipped out so you can use to track the progress of the order, and ensure you get a better timeframe.
VIC - 2-5 business days ACT - 3-5 business days NSW - 3-6 business days NT - 7-10 business days QLD - 4-7 business days SA - 4-6 business days TAS - 5-7 business days
FREE Shipping on orders over $500!
Domestic Standard: $15 Domestic Express: $20
International Standard: $30 International Express: $35
To ensure your item reaches your place correctly and at a timely manner with no confusion, you can contact us here, to change the address and ensure your product arrives at the correct place. Please note, this can only be done before the item is shipped. If the item is shipped and is going to a different address, please contact us to schedule an arrangement.
We’re here to help! If you have any questions or queries regarding your order, please do not hesitate to contact us here, and we will be happy to arrange a solution. Please understand that some questions may take longer than expected to be answered, as some periods may be at peak, and request that each inquiry is not repeated to ensure the fastest response from our team. We sincerely appreciate your patience.
We offer the following payment methods, for your shopping convenience.
Credit/Debit Card
PayPal
Store Credit
Apple Pay
Your security is of our utmost concern and you can be confident we take every reasonable precaution to protect our customer’s privacy and security, including not storing payment details.
Yes — if your order hasn't shipped yet, we can cancel it and issue a full refund. Reach out via email or through our socials as soon as possible after placing your order, quoting your order number.
Once an order has shipped, we're unable to cancel it, but you're welcome to return it once received in line with our Refund Policy.
Pre-orders can be cancelled any time before the release date — after that, standard cancellation terms above apply.
Pre-orders ship on release day and over the following business days as stock arrives and orders are packed. We aim to get every order out as quickly as possible, but during high-demand drops (like 30th Celebration or new set releases) it may take a few extra days to work through the queue.
You'll receive a shipping confirmation with tracking as soon as your order is on its way — no need to reach out unless it's been longer than 7 business days after release.
Shipping times will vary based on the time of the year, delays with Australia Post and your location. Below are our shipping times and days, associated with our business. A tracking number will be sent via email, once your order has been shipped out so you can use to track the progress of the order, and ensure you get a better timeframe.
VIC - 2-5 business days ACT - 3-5 business days NSW - 3-6 business days NT - 7-10 business days QLD - 4-7 business days SA - 4-6 business days TAS - 5-7 business days
FREE Shipping on orders over $500!
Domestic Standard: $15 Domestic Express: $20
International Standard: $30 International Express: $35
We’re here to help! If you have any questions or queries regarding your order, please do not hesitate to contact us here, and we will be happy to arrange a solution. Please understand that some questions may take longer than expected to be answered, as some periods may be at peak, and request that each inquiry is not repeated to ensure the fastest response from our team. We sincerely appreciate your patience.
Yes — if your order hasn't shipped yet, we can cancel it and issue a full refund. Reach out via email or through our socials as soon as possible after placing your order, quoting your order number.
Once an order has shipped, we're unable to cancel it, but you're welcome to return it once received in line with our Refund Policy.
Pre-orders can be cancelled any time before the release date — after that, standard cancellation terms above apply.
To ensure your item reaches your place correctly and at a timely manner with no confusion, you can contact us here, to change the address and ensure your product arrives at the correct place. Please note, this can only be done before the item is shipped. If the item is shipped and is going to a different address, please contact us to schedule an arrangement.
We offer the following payment methods, for your shopping convenience.
Credit/Debit Card
PayPal
Store Credit
Apple Pay
Your security is of our utmost concern and you can be confident we take every reasonable precaution to protect our customer’s privacy and security, including not storing payment details.
Pre-orders ship on release day and over the following business days as stock arrives and orders are packed. We aim to get every order out as quickly as possible, but during high-demand drops (like 30th Celebration or new set releases) it may take a few extra days to work through the queue.
You'll receive a shipping confirmation with tracking as soon as your order is on its way — no need to reach out unless it's been longer than 7 business days after release.
Collector's Lane Co.
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